What is a brand?
Previously, branding referred to the act of labeling a product or corporate asset in order to demonstrate that it was attached to you or your organization. Using Guinness as an example, it is one of the most well-known companies on a global scale. One of the pioneering businesses to secure the rights for a symbol, the harp, by trademarking it in 1876 was them. The company acknowledged that utilizing this image on their beers fosters trust and increases familiarity with their product, beer. In 2018, having a logo and brand name is still important in creating a brand, yet it has developed to become ever-changing and multi-dimensional.
It is essential for a successful brand to have an identity that connects with its viewers consistently on all types of communication, from tweets and billboards to product packaging. Branding in the current day can be described as an art form that communicates to people the identity and nature of a business, the quality of its services, and how it is viewed in the public eye.
What is brand marketing?
Brand marketing works to advertise your products and services by aiming to emphasize the brand as a whole. The aim of brand marketing is to connect your identity, morals, and character with targeted, personalized messaging that resonates with your targeted audience. Basically, your brand serves as the connection between what your business offers and the people who buy it. Promoting a brand is not solely about plastering your organization’s logo and moniker in various places and expecting outcomes in terms of sales. The significance of brand promotion is often overlooked due to its time-consuming nature. Marketing departments typically prioritize objectives that are more immediate, rather than putting their energy into building a brand over a period of time.
The importance of developing strategic and consistent brand equity
Brand equity can be extremely useful when it comes to increasing your business’s respect, reliability, and customer base. Therefore, your goods and services will be more valuable. An example of this is why do customers select the well-known painkiller Tylenol over other options that may provide them with a better deal? Because the brand is consistent, recognizable, and trustworthy. Having a large amount of customer loyalty to the brand permits them to charge more for the item and develop brand subsidiary lines such as the roll-out of a new item, Tylenol PM.
Apple is a prominent business that has developed and maintained a strong brand reputation over time. It has crafted a reputable identity for itself by characterizing itself as a revolutionary pioneer in the technology sector. The brand focuses on providing top-notch products and utilizes distinctive, imaginative communications to drive up sales for each item and also build up the brand as a whole. At the time of the release of their MacBook Air laptop, Apple’s advertisement emphasized the special characteristics of the item through their signature image.
The advertisement demonstrates both the special characteristics of the laptop, as well as its identity as an “Apple” product. When a company has powerful credentials, each communication can both raise awareness of the new item and enhance the total brand.
How to build a brand marketing strategy that aligns with your business
You need to have a strategy for the long haul when forming a brand. In order to successfully develop a brand marketing plan, a company should start by setting a clear vision, identifying its target consumers, maintaining a consistent approach, and invoking an emotional connection.
1. Establish a company vision
Your business must first work out what it wishes to be renowned for, and then construct a plan to transmit that message via all potential marketing mediums. For instance, does your business aspire to be renowned as the most revolutionary entity in your sector, like Apple? Perhaps the source of delight and contentment, such as Coca-Cola? What kind of power source does Nike provide for athletes? Who supplies goods or services of worth, such as Walmart? Monster Energy launched a promotional project featuring their beverages adorned with the likenesses of well-known Formula One racer like Lewis Hamilton and Valentino Rossi. Monster aspires to be seen as an audacious and brave energy drink that provides energy to daring Formula 1 racer. Supporters of these title-holders will connect their accomplishments to the energy drink.
2. Identify a strategic target audience
If you don’t pinpoint who your audience is, your brand promotion initiatives may not have the desired result. Identifying a specific clientele goes beyond just knowing the basics of demographics. Marketers should be careful not to take a ‘one size fits all’ approach when deciding who to target. It is not advisable to simply state that they aim to reach everyone who could potentially buy their product, nor should they limit themselves to aiming solely at mothers based in the United Kingdom. Rather than having just one target audience, psychographics should be used to define the target market, and buying personas should be created to give more detail.
For instance, suppose you run a frozen dessert firm that only uses natural ingredients. Rather than just aiming for “moms with young kids” as your desired target, drill down to a more specific group – “parents between the ages of 28 and 38 with children in elementary school, who base their buying decisions on offers and discounts, but put thought into the composition of the goods they supply to their children.” As well, as create multiple personas within this target demographic. Moms exhibit different tendencies or have varied emotions toward the brand when they shop. Once you have identified you’re intended demographic, start developing a consistent brand identity.
3. Be consistent
The way you communicate with customers throughout an extended period of time is an integral component of successful branding. The impression you make, the look of your visuals, and the overall feel of your brand should be consistent and in tune for a prolonged period. Consistency is vital to building trust and loyalty. McDonald’s is a good example of a business that has kept a steady level of consistency in recent times. When one spots the world-renowned Golden Arches, one may experience anticipatory anticipation of the fries or envision what the interior of the eatery must look like. The company is known for providing affordable, convenient, and speedy fast food. Even though not every organization is as well-known as McDonald’s, it is possible to establish a reputation of trustworthiness and be easily identifiable through the strategic use of branding in any field.
Creating recognition and faith on the internet is a way to ensure uniformity. Many companies rely on digital marketing in some form, so creating a uniform brand image on the web can be the most cost-effective endeavor in crafting a consistent brand. Maintaining the same standard throughout brand marketing can be problematic, making it difficult to check and gauge progress.
4. Make sure your brand marketing follows through in real life.
Your product needs to meet its customers’ expectations in order for all your branding efforts to be successful. If what you are offering fails to live up to its advertised qualities, the work you’ve done to craft a unique identity could be for naught. The main concern when creating a strong brand should be the level of quality of the product. When your product or service is of low quality, it detrimentally influences the way your company is viewed. It is essential that the same emphasis on excellence is applied to business dealings with clients in any capacity, especially interactions carried out through social media outlets or customer assistance services.
Nordstrom is a well-known department store that adheres to its brand pledges. If you were to query someone familiar with the store about what Nordstrom is renowned for, their answer would be unwavering: “exemplary customer service.” This is something each worker is trained to provide right from the start. Their sole guideline is to display sound judgment in all circumstances. This faith gives every worker the power to make the correct decision. Due to this, there have been very impressive cases of personnel attempting to fulfill client requests, from searching through vacuum bags to discover a missing diamond for a customer, to accepting the return of tires (even though Nordstrom does not sell tires.)
Conversely, Volkswagen is called for creating cost-effective, dependable, and practicable German vehicles. In September 2015, their standing was compromised after it became public that they had misrepresented their diesel cars’ emission levels. If a company is dishonest or fails to follow through with its commitments, the branding it presents will not match up with what it is offering, leading to a lack of trust from both existing and potential clients.
The Importance of Branding to Your Business
If you are running a small or medium enterprise, it is just as critical for you to focus on your branding as it is for big companies such as Disney, Amazon, and Facebook to do so in order to make your venture successful and make it grow. Here are six reasons why having a robust brand is importance.
- Promotes Recognition
- Separates You From Your Competitors
- Defines Your Company
- Generates Positive Reviews and Referrals
- Helps Connect with Customers on a Deeper Leve
- Makes it Easy to Introduce New Products
1. Promotes Recognition
If you are having difficulty making a name for yourself in the beginning or if you are finding it hard to get noticed, creating the right brand identity may assist you in distinguishing yourself from other competitors and help to stay in the minds of your existing and potential customers.
What are some tactics to make people aware of your company? First, start with brand consistency. Develop a brand style guide that includes:
- Logo
- Fonts
- Images
- Colors
- Brand Position
- Brand Voice
Ensure that your Unique Value Proposition, Tagline, and Mission are all included, so everyone within your organization is aware.
Then consider your website experience. Is your website user-friendly? Is it consistent with your branding? It is essential that you keep both your message and the way it is presented uniform so that your customers do not become confused.
Construct a web experience that loads quickly, offers simple access to useful information, and has consistent messaging to ensure customer loyalty and acquisition. You desire for them to recall you and not your rival.
It is important to make sure your branding is consistent in all areas. No matter if you’re making a social media page, a new website, or a promotional pamphlet, you must adhere to your brand style guide in order for others to be quickly familiar with your brand.
2. Separates You from Competitors
No matter which sector you are part of, it is essential to think about your rivals and what you can do to make your venture unique. With the right branding, this can be achieved.
Take Amazon, for example. This company, a pioneer in digital commerce, has completely changed how people buy and sell merchandise, thanks to its well-known brand. The logo of the company is recognizable and your expectations for what they offer are already established. In the past few years, Amazon’s strong branding has overshadowed other sites that offer similar services, like Overstock and eBay.
If you would like to distinguish your business from others, start by designing a logo that will be instantly recognizable. You want your brand to stand out and have an impact on your target demographic when they first look at it. Ensure that your product or service stands out distinctly from the competition, even if it means being creative and unconventional.
3. Defines Your Company
Prospective buyers are looking for a company that offers a particular item or service. The internet has blessed them with a plethora of choices, and it falls to you to simplify the process of selection.
Make sure that your audience is aware of your identity, what services you offer, and what can be anticipated when working with your business. Branding goes beyond a catchy phrase or logo. It incorporates a lot more than that, involving your organization’s ethos, customer support, and declaration of purpose. When all the parts of your branding fit together correctly, customers will have a better understanding of your business and it will make them more secure when dealing with you.
4. Generates Positive Reviews and Referrals
Obtaining as many patron references as achievable is the cornerstone of any prosperous venture. Why? Nowadays, people make decisions about where to spend their money based on customer reviews and recommendations. The more positive feedback you get, the more likely you are to attract more customers and build a stronger brand. Never underestimate the power of word-of-mouth.
Create a campaign to generate reviews if you are struggling with getting them. Ask satisfied customers to leave comments and direct them to online platforms such as Google My Business, Yelp, or Facebook. If you find yourself faced with some unsatisfactory feedback, it is best to approach the issue in a professional way and suggest taking the conversation away from public view with the aim of finding a resolution. Communicating with disgruntled customers regarding their experience can sometimes alter a negative outlook to a positive one. Great client service is crucial for the success of your organization, so it needs to be a cornerstone of your organizational values.
5. Helps Connect with Customers on a Deeper Level
The vast majority of renowned businesses seek to establish a closer relationship with the public, appealing to their sentiment and forming a long-term memory that usually drives people to take action.
An example of something that could work better than simply pushing a single product is marketing your brand as if it is a revolutionary movement focused on bringing about positive change in the world. This is due to the fact that the old approach was attempting to get individuals to become a part of something larger than themselves. You have a better chance of turning customers into dedicated patrons if you can invoke strong emotions when it comes to your brand.
The entire process of purchasing a product is emotional. People think that a certain item will improve their lifestyle in some capacity. Creating a recognizable brand enables customers to make emotional buys, bringing a sense of pleasure.
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